Terms and Conditions
Welcome to Your Indian Friend. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchase or using our website.
1. General
- These terms and conditions govern your use of the website www.yourindianfriend.com (referred to as “the Site”) and the purchase of any products from the Site.
- By accessing the Site, you confirm that you are at least 18 years of age or have parental consent and that you have the legal capacity to enter into binding contracts.
2. Product Information
- We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions, images, or other content on the Site are completely accurate, current, or error-free. Variations in color, design, or appearance may occur due to different display settings or manufacturing processes.
- All prices are listed in INR (Indian Rupees) and are subject to change without notice.
3. Orders and Payments
- By placing an order, you agree to purchase a product in accordance with these Terms and Conditions. All orders are subject to acceptance and availability.
- Payment must be made in full at the time of order placement. We accept various payment methods, including credit/debit cards, net banking, and digital wallets.
- We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases where the product is unavailable, there is an error in pricing or product information, or we suspect fraudulent activity.
4. Shipping and Delivery
- We ship products to various locations worldwide. Shipping times and costs may vary depending on the destination and shipping method chosen at checkout.
- We are not responsible for any delays or issues caused by customs, courier services, or other factors beyond our control.
- Risk of loss and title for products purchased pass to you upon our delivery to the carrier.
5. Returns and Exchanges
- To initiate a return or exchange, you must contact us within 24 hours of receiving your product and follow the instructions provided in our Return and Exchange Policy.
- Returns are only accepted if the product is defective, damaged, or significantly different from what was ordered. The product must be unused and in its original packaging.
- A 360-degree video of the parcel being opened is required as proof of the product’s condition upon receipt.
6. Intellectual Property
- All content on the Site, including text, images, logos, and graphics, is the property of Your Indian Friend and is protected by copyright and other intellectual property laws.
- You may not reproduce, distribute, or use any content from the Site without our express written permission.
7. Limitation of Liability
- Your Indian Friend shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or the purchase of any products from the Site.
- Our total liability to you for any claim related to the use of the Site or products purchased from the Site shall not exceed the amount paid for the product in question.
8. Governing Law
- These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from or related to these terms will be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.
9. Changes to Terms and Conditions
- We reserve the right to modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of the Site constitutes acceptance of the revised terms.
10. Contact Information
- If you have any questions or concerns regarding these Terms and Conditions, please contact us at [your email address] or through our website.
